Privacy Policy

Product Overview

This privacy policy specifically covers Zyzeinfa's range of hi-tech wellness products and how they collect, process, and secure your data. Our cutting-edge products are designed with both performance and privacy in mind.

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ZyzeFlow Pro

Our flagship wellness monitoring device collects the following data to provide you with personalized insights:

• Biometric Data: Heart rate, respiratory patterns, and body temperature for comprehensive health monitoring
• Activity Metrics: Steps, distance, calories burned, and exercise intensity
• Sleep Analytics: Sleep stages, duration, and quality indicators
• Environmental Factors: Ambient temperature, humidity, and air quality around you

All biometric data is encrypted with AES-256 bit encryption both on the device and during transmission. Data is processed locally on the device whenever possible to minimize unnecessary data transmission.

ZyzeSleep Tracker

Our advanced sleep monitoring solution uses non-invasive sensors to track:

• Sleep Cycles: REM, deep sleep, and light sleep patterns
• Movement Detection: Restlessness and position changes during sleep
• Environmental Factors: Room temperature, light levels, and noise detection
• Breathing Patterns: Breathing rate and rhythm during sleep

The ZyzeSleep Tracker processes your sleep data on a secure chip within the device itself. Only aggregated sleep quality scores and actionable insights are transmitted to your paired app, keeping your raw sleep data secure and private.

ZyzeHome Hub

Our integrated smart home wellness center connects all your Zyzeinfa devices and provides:

• Device Coordination: Securely manages communication between multiple Zyzeinfa products
• Environmental Control: Adjusts lighting, temperature, and air quality based on your wellness profile
• Wellness Recommendations: Provides real-time suggestions based on aggregated health data
• Voice Command Processing: Processes voice inputs locally before sending commands to the cloud

The ZyzeHome Hub features a dedicated security chip that creates an encrypted mesh network for all your Zyzeinfa devices, preventing unauthorized access to your wellness ecosystem. Voice commands are processed using edge computing technology to minimize cloud dependency.

Data Storage & Retention

Our products store data in the following ways:

• On-device Storage: Primary health metrics are stored locally for 30 days on encrypted storage
• Encrypted Cloud Backup: Optional cloud backup with zero-knowledge encryption (you hold the only decryption key)
• Anonymized Research Data: With explicit opt-in, anonymized aggregated data may be used for product improvement

You can delete all your data at any time through the Zyzeinfa app. When you delete data, it is permanently removed from both device storage and cloud backups within 24 hours.

Device Connectivity

Zyzeinfa products connect using:

• Bluetooth Low Energy: For direct device-to-phone communication with rotating MAC addresses
• Secure Wi-Fi: For home hub connectivity using WPA3 encryption
• Proprietary Mesh Network: For inter-device communication with end-to-end encryption

All connections are established using certificate-based authentication to prevent man-in-the-middle attacks. Our products will never connect to unsecured networks and feature automatic connection termination if security anomalies are detected.

Firmware & Updates

Our product firmware is designed with security as a priority:

• Signed Updates: All firmware updates are cryptographically signed to prevent tampering
• Automatic Security Patches: Critical security updates are installed automatically
• Feature Updates: Optional feature updates require explicit user consent
• Rollback Protection: Prevents installation of outdated firmware versions with known security flaws

Every Zyzeinfa product has a dedicated security chip that verifies the integrity of the firmware on each boot to prevent unauthorized code execution.

Third-Party Integration

Zyzeinfa products can integrate with select third-party services, but with strict data controls:

• Explicit Permission: Third-party apps must be explicitly authorized by you
• Granular Control: You can select exactly which data types each third-party can access
• Revocable Access: You can revoke third-party access at any time with immediate effect

We verify all integration partners to ensure they maintain comparable security standards for handling your wellness data.

Product End-of-Life

When you dispose of a Zyzeinfa product:

• Factory Reset: Use the app to perform a secure factory reset that cryptographically erases all data
• Recycling Program: Return your device to our certified recycling program for proper disposal
• Data Deletion: Cloud data associated with the device is permanently deleted upon confirmation

All Zyzeinfa products include a secure element that can perform a verified data wipe, ensuring your personal information cannot be recovered even with advanced forensic techniques.

Contact Us

For any questions specific to our product privacy features, please contact our product privacy team at:

Email: product-privacy@zyzeinfa.shop
Phone: +61 2 8745 9021
Address: 120 Elizabeth Street, Sydney, NSW 2000, Australia